Who verifies the official commitment between the cloud service provider and the user?

The role of verifying the official commitment between the cloud service provider and the user typically falls to the cloud service auditor. This individual or entity is responsible for assessing and ensuring compliance with contractual agreements, regulatory requirements, and security standards. They conduct audits and reviews of cloud service providers to confirm that they are adhering to the terms set forth in their agreements with customers. This includes evaluating the effectiveness of security controls and verifying that the provider meets promised service levels and commitments.

In contrast, a cloud computing reseller primarily serves as an intermediary selling solutions from various service providers but does not typically have a role in verifying service commitments. Similarly, a cloud backup service provider is more focused on data backup solutions rather than auditing or ensuring compliance with service agreements. While a cloud customer may understand their requirements and commitments, they do not possess the expertise or authority to independently verify compliance. Thus, the cloud service auditor is the key figure in ensuring that the commitments made by the provider are valid and upheld.