Who is responsible for delivering, managing, and provisioning cloud services?

The correct answer is a Cloud service manager. This role is critical in the cloud computing ecosystem as it encompasses the responsibilities of delivering, managing, and provisioning cloud services. The Cloud service manager acts as the liaison between the cloud provider and the consumer, ensuring that the services provided meet the agreed standards and performance metrics.

The Cloud service manager not only oversees the deployment and operation of cloud resources but also plays a vital role in understanding the needs of the organization and aligning cloud offerings with those requirements. This includes provisioning resources as needed, managing service levels, addressing compliance issues, and optimizing costs and efficiency.

In a cloud environment, especially with the complexity of various cloud models—such as public, private, and hybrid clouds—a skilled Cloud service manager is essential for ensuring the effective utilization of resources and seamless service delivery. This role may also involve collaboration with technical teams to ensure that the infrastructure and applications are operating as intended.

Having clarity on this role is important in the context of cloud security and governance, as the Cloud service manager also contributes to establishing security policies and best practices within the cloud environment.