Which resiliency technique attenuates the possible loss of functional capabilities during contingency operations?

Cross-training is a resiliency technique that helps to mitigate potential functional disruptions during contingency operations by ensuring that employees or team members are equipped with multiple skill sets. This practice allows staff to perform various tasks or roles beyond their primary job functions. In the event of an unexpected absence, system failure, or scaling requirement, cross-trained personnel can step in and maintain operations, thereby minimizing the impact on organizational capabilities.

This method not only enhances the flexibility and reliability of the workforce but also promotes a culture of collaboration and knowledge sharing. By training employees in different areas, a company can quickly adapt to challenges, ensuring that critical operations continue effectively despite any setbacks.

The other options, while relevant to different aspects of operational efficiency and management, do not directly contribute to the organization's ability to retain essential functionality in the face of adversity like cross-training does. For example, metered usage relates more to resource allocation and cost management, while raised floors and proper HVAC placement focus on infrastructure and physical environment rather than personnel capabilities.