Which aspect of the disaster recovery plan will provide control when problems exceed the capabilities of DR controls?

The aspect of the disaster recovery plan that provides control when problems exceed the capabilities of disaster recovery controls is centered around handling provider outages. This is crucial because when a service provider experiences an outage, it can impact the organization's operations significantly.

Having a structured approach to manage and respond to provider outages ensures that the organization has a clear plan and resources in place to mitigate the effects of such disruptions. It allows for a coordination of efforts that can help to restore services quickly, possibly utilizing alternative providers or backup systems, and ensures that communications are maintained throughout the recovery process.

This approach helps to minimize downtime and maintain business continuity, which is a core objective of any disaster recovery plan. By focusing on provider outages, organizations can prepare for and respond effectively to external failures that may overwhelm their internal disaster recovery strategies, ensuring resilience in the face of significant challenges.