What term describes the document that outlines both parties' responsibilities and service provisions in a contract?

The term that effectively describes the document outlining both parties' responsibilities and service provisions in a contractual relationship is known as a Contract. A contract is a formal and legally binding document that details the expectations, duties, and obligations of the parties involved. It serves as a framework for the relationship, ensuring that each party understands their commitments and the terms under which they operate together.

While other terms like Service Level Agreement and Memorandum of Understanding may also encompass certain elements of responsibilities and provisions, they do not represent the comprehensive nature of a standard contract. A Service Level Agreement focuses specifically on the service aspect, detailing performance metrics and service expectations, rather than the broader scope of responsibilities. A Memorandum of Understanding is typically less formal and may not have the same legal standing as a contract, which can make it more about mutual agreement rather than enforceable obligations.

Therefore, the term "Contract" is the most accurate choice for describing a document that encompasses all responsibilities and service provisions between involved parties.